The basic templates of the e-mails sent to applicants with the property lists generated by Match and mail can be edited so they always include additional information. To edit them, click on the 'View' menu, select 'Options' and click on 'Print set up'.
Click on 'Edit Templates'. This will open the 'Templates' box. From the 'Print Wizard Templates' drop-down menu select 'EMAIL Templates'.
There are 2 different e-mail templates. Which one you will need to edit depends on how you opt to send details to applicants through 'Match'n'Mail'.
APP_EMAIL_LINKS_TEMPLATE.txt is used if the option to send property details as a list of links to your adverts is selected.
APP_EMAIL_ATT_TEMPLATE.txt is used if you send the details as document file attachments.
Select the template you wish to edit and click 'View/Edit'. This will open the e-mail template.
The text can be amended and additional tags can be copied and pasted in from the 'Available tags' in the 'Templates' box (the tags are similar to Word 'Mailmerge' fields). Once the template has been edited, click on 'File' and 'Save'. The changes you have made should be visible in all e-mails of this type sent from this point onwards.
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